Information Technology

Jerry St. Pierre, Chief Information Officer
Phone: (705) 360-2658
Fax: (705) 360-2686
Email: infotech@timmins.ca

Our offices are located on the lower level of City Hall.

Mandate

The City of Timmins’ Information Technology Division, organizationally-situated within the Corporate Services Department, is charged with the responsibility of providing I/T facilities and services to all of the business units within the City’s corporate structure. In addition to the standard municipal business units we have I/T responsibility for Timmins Transit, Timmins Victor M. Power Airport, Timmins Public Library, Golden Manor Home for the Aged and the Timmins Police Service.

We carry out this mandate guided by our mission statement: To Research, Promote, Provide And Support The Effective And Efficient Use Of The Technology Employed By The Corporation Of The City Of Timmins.

The chart below illustrates the I/T Division’s strategic plan that was adopted in January 2014 and shows the degree to which each of our four strategic pillars aligns with multiple organizational goals.

 

Services

  • Enterprise Helpdesk Support
  • Information Technology Consulting
  • Enterprise Network Facilities & Services
  • Internet Access
  • Enterprise Desktops, Notebooks & Servers
  • Office Automation Systems
  • Enterprise Telephone Voice Communications
  • Cellular Voice Communications
  • Information Technology Training
  • Web Architecture and Portal Maintenance
  • Disaster Recovery & Business Continuity Planning

These internal services are offered within the following support environment:

  • Dual Data Centres – each consisting of
    • Hybrid processing environment
      • VMware Virtual Infrastructure – clustered hosts
      • Stand-alone servers
    • Storage attached network implementation
  • Approximately 700 computing devices (desktop, notebook and tablet computers & servers)
  • Approximately 660 VOIP devices
  • Approximately 220 Cellular Devices
  • Approximately 525 end users
  • More than 40 operational sites
  • State of the art switching fabric
  • Fibre optic network infrastructure between operational sites

Organizations

We are an active member in the following organizations:

  • Municipal Information Systems Association (Ontario) – www.misa.on.ca
  • Ontario Police Technology and Information Cooperative (OPTIC)
  • Municipal Service Delivery Officials(MSDO) Association – www.msdo.ca