Information Technology

Phone: (705) 360-2658
Fax: (705) 360-2686
Email: infotech@timmins.ca

Mandate

The City of Timmins’ Information Technology department is charged with the responsibility of providing I/T facilities and services to all of the business units within the City’s corporate structure. In addition to the standard municipal business units we have I/T responsibility for Timmins Transit, Timmins Victor M. Power Airport, Timmins Public Library, Golden Manor Home for the Aged and the Timmins Police Service. We carry out this mandate guided by our mission statement: To Research, Promote, Provide And Support The Effective And Efficient Use Of The Technology Employed By The Corporation Of The City Of Timmins.

Services

  • Enterprise Helpdesk Support
  • Information Technology Consulting
  • Enterprise Computer Network Facilities & Services
  • Internet Access
  • Enterprise Desktops, Notebooks & Servers
  • Office Automation Systems
  • Enterprise Telephone Voice Communications
  • Cellular Voice Communications
  • Information Technology Training
  • Web Architecture and Portal Maintenance
  • Disaster Recovery & Business Continuity Planning

These internal services are offered within the following support environment:

  • Dual Data Centres – each consisting of
    • Hybrid processing environment
      • Blade server implementation
      • Stand-alone servers
      • Server Virtualization
    • Storage attached network implementation
  • Approximately 475 computing devices (PC’s and notebooks)
  • Approximately 400 VOIP devices
  • Approximately 450 end users
  • Thirty four (34) operational sites
  • State of the art switching fabric
  • Fibre optic network infrastructure between operational sites

Organizations

We are an active member in the following organizations:

  • Municipal Information Systems Association (Ontario) http://www.misa.on.ca
  • Ontario Police Technology and Information Cooperative (OPTIC)

Our offices are located on the lower level of City Hall.