Water Meters - Frequently Asked Questions

Who pays for the water meter?

The property owner pays for the water meter and its installation.

Who is responsible for the water meter?

The property owner is responsible for the water meter. Should the meter become faulty, the property owner is responsible to replace it.

How are the water meters read?

Water meters are read by remote laser.

How often will I receive my residential water and sewer bill?

Metered water is read and billed quarterly.

What is the metered quarterly charge?

There is a minimum quarterly charge for being on a water meter for anyone who uses from 0 – 72,737 litres or 0 - 16,000 gallons of $250.86. This means the minimum yearly charge on a water meter is $1003.44. For every litre used over and above the minimum threshold of 72,737, the cost is $1.46 per thousand liters. For every gallon used above the minimum threshold of 16,000, the cost is $6.65 per thousand gallons. The sewer charge is 112.49% of the water cost and there is a service charge of $14.00.

Who can benefit from being on a water meter?

Residents that own a home with a large number of rooms (5 or more) or multiple units can potentially benefit from being on a water meter if they are careful with their water consumptions. Due to the minimum charge of a meter, being on a water meter is very close to the cost of a 4 bedroom home therefore homes of 4 bedrooms or less would not benefit.

What are the benefits to the customer of being on a water meter?

It is beneficial because the customer pays for only the water they use. Also, the customer is more aware of how much water they are using and as a result, they become more conservative in their water use and implement water-conservation measures.

What is the process to getting a meter?

The resident must first find out the size of the meter that is required for their structure which is done through the plumbing company. Once that is determined, the resident must then go to City Hall and see Service Timmins to purchase a meter. The resident will receive a phone call from the Water Filtration Department letting them know the meter is ready for pick (15 Feldman Rd) typically a 24 hour turn over time. Once picked up, the meter must be installed by one of the approved contractors of the City (https://www.timmins.ca/common/pages/DisplayFile.aspx?itemId=15099600), then the resident must call the Water Department (705-360-2633) to let them know it has been installed. The City will then send someone to go and inspect the meter.

What is the cost of a water meter?

Size

Price in 2020

HST

Total 2020 Price

5/8” meter

$185.00

$24.05

$209.05

¾” meter

$230.00

$29.90

$259.90

1” meter

$400.00

$52.00

$452.00

1 ½” meter

$620.00

$80.60

$700.60

2” meter

$900.00

$117.00

$1017.00

3” meter

$3,800.00

$494.00

$4294.00

How can I pay my water bill?

  • Service Timmins

  • On-line banking

  • Pre-Authorized Payment Plan

  • Banking Institutions

  • Post-dated cheque

  • Drop Box outside City hall or

    What is Pre-Authorized Payment Plan? Your payment is automatically withdrawn from your bank account on the due date of the bill. With the Pre-Authorized Payment Plan, your water bill is sent to you in advance of the date your payment is withdrawn from your bank account. This way, you’ll know ahead of time the exact amount that will be withdrawn.

How do I Enroll?

Application forms are available:

Completed forms can be:

  • Emailed to collections@timmins.ca
  • Mailed to City of Timmins, Water Department
    220 Algonquin Blvd E
    Timmins ON P4N 1B3
  • Dropped Off at City Hall – Service Timmins Department
  • Faxed to 705-360-2699

I am going away for an extended period of time. What can I do about my water bill?
You can choose to have it paid through Pre-authorized payment, prepay in advance by post-dated cheque or cash or debit.
Water can be turned OFF at the curb stop by calling Service Timmins at 705-264-1331 and arranging a shut off time. There is a fee associated with the turn OFF and ON. A final bill will be issued and will resume once the water is turned back ON.