Airlines and Travel

For airline bookings and any information regarding your flight, cargo, or baggage, please contact your airline directly.  Q


Phone Number


Air Canada


Air Creebec


Porter Airlines


Thunder Airlines



Luggage Allowance:

The baggage allowance, as well as how much you can carry on the aircraft, may differ from one airline to another.
Please contact your airline directly for this information.

Lost/Damaged Luggage:

If your luggage does not arrive or is damaged, please contact your airline directly.

Security and Restricted Items:

Prior to packing for your flight, check the list of prohibited items for checked and carry-on luggage on the Canadian Air Transportation Security Authority (CATSA) website or call 1-888-294-2202.

If you arrive at the airport with restricted items, you can:

  • Leave it with family or friends who are with you at the airport
  • Leave it with pre-board screeners who will dispose of the item
  • Use the Mail-It-Home Program (see Security Desk)