Airlines and Travel

For information regarding your upcoming flight including any of the following, please contact your airline directly.

  • Bookings
  • Luggage and carry-on allowance
  • Cargo
  • Lost/delayed/damaged bags 
  • Accessibility                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   

Airline

Phone Number

Website

Air Canada

1-888-247-2262 (Customer Service)

 

1-888-689-2247 (Lost/Delayed/Damaged Baggage)

 

www.aircanada.ca

To check the status of your flight, please click here

Porter Airlines

1-888-619-8622

www.flyporter.com

To check the status of your flight, please click here

Air Creebec

705-264-9521

www.aircreebec.ca

Thunder Airlines

1-866-464-2799

www.thunderair.com

 

Security and Restricted Items:

Prior to packing for your flight, check the list of prohibited items for checked and carry-on luggage on the Canadian Air Transportation Security Authority (CATSA) website or call 1-888-294-2202.

If you arrive at the airport with restricted items, you can:

  • Leave it with family or friends who are with you at the airport
  • Leave it with pre-board screeners who will dispose of the item
  • Use the Mail-It-Home Program (see Security Desk)