Service Timmins


Beginning March 1st, residents can now purchase their annual Burn Permits at Service Timmins!

All permits will be issued directly by the agents at Service Timmins. Residents and business owners will now be able to obtain one, two and three years Chimenea, Brush Pile, Industrial and Campground permits at one location with the added convenience to now be able to pay by Debit, in addition to the previous cash or cheque payment method.

Permits will no longer be available for purchase at the Fire Department.


Service Timmins was created with a vision to provide customer service excellence by ensuring effective, accessible, reliable and responsive customer service experiences to the community and be the first point of contact and resolution for resident of the City of Timmins.

Service Timmins handles inquiries and requests for service for a variety of departments and has the ability to answer all municipal questions. The following video provides insight as to who and what is Service Timmins and how we can help serve you.

Visit our online Citizen Service Centre portal!  Online Citizen Service Centre portal

The City of Timmins has continued its effort with modernizing digital citizen engagement and enhanced service delivery with the launch of our portal that will allow you to report municipal concerns quickly and easily online from the comforts of your own home or wherever you may be.

Additionally, the portal contains a helpful knowledge base, allowing you to find answers to common questions about your city services as well as the ability to check the status of your previously-submitted cases.

Common inquiries that are handled by Service Timmins include:

  • Household Garbage and Recycling
  • Recreational Programs
  • Ice and Hall Rentals
  • Potholes
  • Snow Plowing
  • Road Construction
  • Line Painting
  • Discolored Water
  • Frozen Water Lines
  • Fire Permits
  • Sewer Backup
  • Tax & Water Bills
  • By-laws Enforcement
  • Parking Tickets and Cancellations Requests
  • Marriage licenses, wedding ceremonies and much more!

Frequent inquiries:

Our hours of operation are Monday to Friday from 8:30am to 4:30pm and we can be reached in a variety of ways.

Online Service Request:

Service Timmins Portal


(705) 264-1331


In Person:

Main Floor of City Hall.

Mail Address:

Corporation of the City of Timmins
220 Algonquin Blvd. East
Timmins, ON P4N 1B3